Privacy Policy
Effective Date: Jan 2025
At Rivas Roofing, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website, engage our services, or communicate with us.
**1. Information We Collect**
We may collect personal information from you when you:
- Fill out forms on our website
- Make inquiries or request services
- Communicate with us via phone, email, or SMS
The information we might collect includes:
- Name
- Email address
- Phone number
- Mailing address
- Payment information
**2. How We Use Your Information**
We may use the information we collect for various purposes, including:
- To provide, operate, and maintain our services
- To communicate with you, including sending appointment reminders and order alerts
- To process transactions and send you confirmation
- To improve our website and services
- To send you marketing and promotional communications (you can opt-out at any time)
**3. Disclosure of Your Information**
We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:
- With service providers who perform services on our behalf
- To comply with legal obligations, respond to summons or requests, or protect our rights
**4. Data Security**
We take reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
**5. Your Rights**
You have the right to:
- Access the personal information we hold about you
- Request corrections to your personal information
- Request deletion of your personal information
- Opt-out of receiving marketing communications
To exercise any of these rights, please contact us using the information provided below.
**6. Third-Party Links**
Our website may contain links to third-party websites. We do not control these sites and are not responsible for their content or privacy policies. We encourage you to review the privacy policies of any third-party websites you visit.
**7. Changes to This Privacy Policy**
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
**8. Contact Us**
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:
Rivas Roofing
2143 N Fair Oaks Ave
(626) 797-5718
Rivasroofing@yahoo.com
By using our services, you consent to our collection and use of your information as outlined in this Privacy Policy. Thank you for choosing Rivas Roofing!
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SMS Terms & Conditions
By opting in to receive SMS messages related to your account, you agree to the following terms:
**Types of Messages You Can Expect:**
You may receive messages regarding:
- Appointment reminders
- Order alerts
- Account notifications
- Important updates related to your services
**Messaging Frequency:**
Please note that the frequency of messages may vary based on your interactions with us.
**Message and Data Rates:**
Standard message and data rates may apply. Please consult your mobile carrier for specific details about these rates.
**Opt-Out Procedure:**
You can opt out of receiving messages at any time by simply texting “STOP” to (626)797-5718.
**Assistance:**
For assistance, text “HELP” or visit our website at rivasroofing.com.